URGENT APPOINTMENTS

Your urgent appointment request may be triaged by a doctor to ascertain how best to deal with your request.  Where this occurs, our reception staff will enquire with yourself the nature of the medical problem.  This is to allow the on-call doctor to triage any request in order of importance.

Patients who genuinely need to be seen urgently on the day will always be seen but if your problem is not urgent, the doctor will advise you of an alternative course of action.

Patients should note that all of our clinicians take part in seeing patients booked in for urgent appointments.  This means we cannot provide patients with a choice of clinician.  If you are provided with an urgent appointment, you will be advised of the time to attend the practice.  As these are urgent appointments, we cannot provide patients with an option of times to attend.

 
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