Opening Times

Staff Training

Advanced notice of any closures for staff training will be provided on our practice website whilst also being displayed within both practice buildings.

When We Are Closed

Your doctors participate in NHS 24. This operates from 6.00pm - 8.00am weekdays, throughout the weekend and some public holidays.  This service is for medical emergency calls only.

When you telephone the practice you will be asked to call the out of hours NHS 24 telephone number. This telephone number is 111. Your call will be triaged and you may be asked to attend the centre at St Andrews Hospital or Kings Cross Hospital in Dundee or be visited at home.

The NHS Inform website also provides a wide range of information regarding the treatment of illnesses and can be viewed by clicking HERE

For life-threatening emergencies such as chest pain or stroke, patients should call 999 and request the ambulance service.

THE PRACTICE WILL BE CLOSED ON THE FOLLOWING PUBLIC HOLIDAYS:

• Friday 29th March 2024
• Monday 1st April 2024
• Monday 6th May 2024
• Monday 7th October 2024
• Wednesday 25th December 2024
• Thursday 26th December 2024
• Wednesday 1st January 2025
• Thursday 2nd January 2025

THE PRACTICE WILL BE CLOSED FOR TRAINING FROM 1PM ON THE FOLLOWING DATES:

• Wednesday 7th February 2024
• Thursday 15th February 2024
• Thursday 7th March 2024
• Tuesday 4th June 2024
• Thursday 12th September 2024
• Thursday 7th November 2024

During the above training dates, if you feel you require medical assistance for a life threatening condition, you should dial 999 and request the ambulance service.  If you require Urgent Care from 1pm to 6pm on the above training dates, you should contact NHS Fife on 01592 729250.  From 6pm, please call NHS 24 on 111.

The doctors of Tayview work on the following days:

All of our doctors work within a flexible rota and not all doctors work every day. Newport surgery premises are open from 8am - 6pm each weekday and Tayport surgery premises are open from 8am - 12pm every Tuesday and Thursday morning.

Any request for a house call or urgent appointment may be triaged by a doctor to ascertain how best to deal with your request.  This will usually involve a telephone discussion first and it is vitally important that we have an up to date telephone number for the doctor to contact you on.

Patients who genuinely need to be seen urgently on the day will always be seen but if your problem is not urgent the doctor will advise you of an alternative course of action.

It can be hard to predict the demand for each site every day so it may mean that you will be offered an appointment at the surgery that is not your nearest. If you are able to attend either surgery this will help us greatly in providing the quickest access for you.

At times, such as when a doctor is on annual leave, the Practice will use a locum doctor in order to assist the Practice.  Locum doctors are fully qualified general practitioners and have been fully certified by NHS health boards to enable them to locum at practices.